PetSmart Return / Refund / Exchange Policies
Synopsis
This is a no hassle, no limitations policy. The only concern is this has shipping charges are not refunded.
Policy Statement
“No Hassle Return Policy
We want you to be fully satisfied with every product that you purchase from www.petsmart.com. If you are not satisfied with a product that you have purchased, you may return the product, minus the shipping, handling, gift wrap, and other charges.
Please return product in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure credit.” – PetSmart web site
Quick Facts
Time Limit | None |
Receipt Required | Yes |
Restocking Fee | None |
Refund / Exchange | Return or exchange, at customer’s option |
Original Packaging Required | Yes |
Probability of Success | Medium |
Conditions |
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Exceptions |
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