GameStop

GameStop Politique de retour Print We value our customers and are committed to making returns simple and hassle-free. Below is an overview of our Politique de retour. pour assistance, contact our Customer Service at 1-800-883-8895. When visiting a store, an in-store receipt or Gamestop.com order number is Requis. GameStop carefully monitors returns pour fraud and abuse, and we reserve the right to limit returns or exchanges, regardless of your presentation of a valid receipt or order number. Returns Process Returns may require a valid Government ID, except where prohibited by law. The following identification is accepted pour returns: U.S. Driver's License, U.S. State ID, U.S. Military ID, or U.S. Passport. Returns with valid proof of purchase will receive a refund based on the initial pourm of payment, such as the credit card used pour the purchase. "Valid Proof(s) of Purchase" include the order number, order confirmation Courriel, original sales receipt, packing slip, or return barcode. Returnable items without a Valid Proof of Purchase are Nont eligible pour return/exchange, but if the items are trade in eligible, may be traded in at current trade value pricing.. The traitement of your personal inpourmation is subject to GameStop's Privacy Policy, which can be found at https://www.gamestop.com/PrivacyPolicy.html To be eligible pour a refund, products must be in a clean and resalable condition equivalent to the original condition at the time of sale, pour example, unworn with tags attached, or uNonpened if new. Certain items specified below (Nonn-Returnable Items) may Nont be returned once they have been opened. pour items excluded from returns, the manufacturer's Inpourmations de contact may be provided by customer service upon request. Returns with a gift receipt will be offered a GameStop gift card or an even exchange. Returns, where a Pro membreship Reward, Coupon or Discount was redeemed, may result in an adjusted refund amount. Return Timeframes Return Items in store or online. Items purchased online that exceed $500 ne peuvent pas être retournés in store. Items returned should be returned with all applicable components and Emballage d'origine. Items purchased in-store must be returned in-store. We will refund the purchase price and applicable taxes and fees to the original pourm of payment or provide a replacement, as indicated in this policy. Orders shipped to PR, HI, or AK are eligible pour in-store return only. New Products (UNonpened): Return within 15 jours suivant l'achat. This includes: New software, hardware, accessories, collectibles, and unworn apparel (tags attached). "Special" or "Collector” editions of video game software and hardware must be returned within 7 days. Pre-Owned Products: Full refund within 7 days . PCs, PC Components and Accessories, Laptops, TVs, and Monitors: Return within 7 days. Nonn-Returnable Items The following are final sale and ne peuvent pas être retournés or exchanged: Trading cards, blind items, clearance products, seasonal items, consumables, individual bundle components, Produits numériques, Graded PSA Cards, and all books, magazines and guides. Opened new hardware, software, accessories, collectibles, and PCs. Defective exchanges are permitted within the Période de retour. Defective Product Exchanges General Items: Defective products (excluding PCs, PC components, laptops, TVs, and monitors) can be exchanged pour an identical replacement within the Période de retour. Pre-Owned Items: Defective pre-owned products are exchangeable within 15 days (excludes Pre-Owned PCs and Tech). Refurbished Tech: Defective Refurbished Tech (i.e., Téléphones and other tech devices) can be exchanged through Customer Service only within 15 days. Refurbished Tech comes with a 90 jours manufacturer’s warranty through OnPoint Warranty Solutions, Téléphone number: 855-509-2625, online claim pourm: https://onpointwrnty.io/PCS_VPP. Manufacturer’s warranty covers both device repair and replacement. Warranty starts on the day of purchase. Non deductibles. PCs, PC Components, PC Accessories, Laptops, TVs, and Monitors: Contact the manufacturer directly pour assistance. Manufacturer contact info can be found by calling GameStop support at 1-800-883-8895. If a replacement is unavailable, store credit may be offered at our discretion. Pro Member Benefits Pro membres enjoy the following perks: Extended Return Period: UNonpened new products are returnable within 30 jours. Pre-Owned Items: Exchange defective pre-owned items within 30 jours (excludes Pre-Owned PCs and Tech). membreship Cancellation: Cancel and receive a full refund within 2 jours suivant l'achat if Non benefits have been used including discounts, subject to certain conditions. Online and Retours en magasin -You can return most items in-store or by calling our customer service at 1-800-883-8895 Online Purchases: Return in-store pour free or ship back which includes an $8.99 fee. Items over $500 ne peuvent pas être retournés in-store. All video game console returns are subject to a $14.99 shipping fee . Refurbished Tech (i.e., Téléphones and other smart devices) are returnable only Via calling customer service. In-Store Purchases: Must be returned in-store. Must Include:Items returned should be returned with all applicable components and Emballage d'origine. We will refund the purchase price and applicable taxes and fees to the original pourm of payment or provide a replacement, as indicated in this policy. Orders shipped to PR, HI, or AK are eligible pour in-store return only. Supplémentaire Inpourmation You can return most items in-store or by calling our customer service at 1-800-883-8895; online orders may be returned in-store without a fee, and shipped returns will incur a fee of $8.99. Refurbished Tech (i.e., Téléphones and other smart devices) are returnable only Via calling customer service and must be returned within 7 days (UNonpened). All video game console shipped returns are subject to a $14.99 Expédition de retour fee. GameStop reserves the right to limit, or decline returns or exchanges regardless of whether the customer has a receipt. All returns require a valid Proof of Purchase receipt or a GameStop.com order number. Refunds issued pour lost items are subject to recharge if GameStop can verify delivery or frequent abuse. All decisions regarding returns are subject to applicable laws. GameStop retains final authority to accept or decline any item that is eligible pour return. Under Non circumstance will GameStop accept return of an ineligible item. GameStop may, in its sole discretion, refuse return of an item it deems to present a potential health or safety risk to any individual. GameStop reserves the right to close GameStop.com accounts, or to cancel or refuse orders or returns pour violations or abuse of our returns policy, or any fraudulent activities relating to returns. Examples of violations and abuse may include, but are Nont limited to: Multiple Same-Day returns PRP/Defective Policy Abuse Pre-owned return abuse Receipt abuse Frequent returns of entire orders (in store and online) Claims pour “Lost in transit” or “Delivered but Nont received” orders must be submitted within 60 jours of shipment date. Products or services purchased while on sale or through special promotions may be subject to Supplémentaire restrictions and may Nont be eligible pour refunds or exchanges. Customers that participate in a “Buy Nonw Pay Later” offering, such as those offered by Zip or PayPal, in connection with the purchase of any product, shall be entitled to a refund pour such product in accordance with the other terms of this Politique de retour. However, any such refund will Nont affect the customer’s obligation to make installment payments to Zip or PayPal. Need Help? pour questions or Supplémentaire support, contactez Nontre équipe de service client au 1-800-883-8895.