Eastbay
Performance Athletic Retail • US
Politique de retour
Politique officielleVérifié le 30 mars 2026
Eastbay accepte les retours sous 45 jours avec reçu, moyennant 6,99 $ de frais (sauf pour les membres FLX ou articles défectueux).
Période de retour
45 jours
Frais
$6.99 (exemptée pour les membres FLX Rewards et la marchandise incorrecte/endommagée/défectueuse)
Reçu requis
OuiMéthodes de retour
Non clairement indiqué
Emballage original : Non requis
Méthodes de remboursement
Mode de paiement original
Contact : Non spécifié, mais mentionne de contacter le service client pour la marchandise endommagée/défectueuse
Texte complet de la politique
What’s your policy on refunds?
Refunds will be issued back to the original pourm of payment used on your order.
pour credit/debit card refunds, please allow 5-7 jours ouvrables (depending on your financial institution) pour traitement. Credit/debit card purchases can be returned both in store and by mail.
pour gift card refunds, please allow 1-2 jours ouvrables pour traitement. Gift card purchases can be returned both in store and by mail.
pour PayPal refunds, please allow 2-4 jours ouvrables pour traitement. If paying with a credit/debit card linked to your PayPal account, you may see some Supplémentaire Délai de traitement.
pour Klarna refunds, please allow 3-7 jours ouvrables pour traitement.
pour Afterpay refunds, please allow up to 10 jours ouvrables pour traitement.
pour more inpourmation on how to start a return or exchange, click here.
We offer free returns pour FLX Rewards membres. If you’re Nont an FLX Rewards member, a $6.99 Expédition de retour fee will be deducted from your refund when using our Ready Returns label. Only the product cost and taxes will be refunded.
If you receive incorrect, damaged or defective merchandise, the $6.99 Expédition de retour fee will Nont be charged, and your refund will also include the original standard shipping fee.
Please Nonte that incorrect, damaged and defective merchandise should be reported to our customer service team immediately and must be returned within 45 jours. If a product defect is found after use, it must be returned to our returns department pour inspection and is subject to our Politique de retour.
If you have your original receipt, you may exchange the item or receive a refund to your original pourm of payment.
pour in-store purchases returned by mail pour a refund, your receipt will need to be included or the return will Nont be accepted and will be returned to sender.
Klarna Return Refunds:
When receiving a refund pour a Klarna paid order, the refund will be processed pour the return value. Your payment schedule with Klarna will be updated based on the amount of the refund:
If the refund amount is greater than any payments already made, Klarna will refund the difference to the payment method the you have on file.
In the event the refund amount is less than the original purchase, you are still responsible pour paying the adjusted balance to Klarna after the refund.
The Délai de traitementframe is 3-7 jours ouvrables to restore funds to your Klarna account. You are responsible pour any payments scheduled during this time.
If a refund is made to a payment method other than Klarna, You will continue to be charged by Klarna and are responsible pour the remaining payments. The remaining Klarna payments must be paid to clear the balance.
Afterpay Return Refunds:
Afterpay returns follow Champs Sports' standard return process. Once we process your return, your Afterpay payment schedule is adjusted to reflect the new total order value starting with the last installment and working backwards. Therepoure, you may find that your payments that are the furthest out, have been reduced to zero, and the closest payments remain at the original value.
If you are fully returning items you purchased using the monthly payments option and a refund is owed, any amounts paid towards the good or service, will be refunded; any interest that has already been paid will Nont be refunded. You may be charged interest pour the period of time bepoure your refund is processed.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at [email protected]
pour more inpourmation on returns and refunds, visit Afterpay's Help Center by clicking here.
Informations sur le détaillant
Informations sur le détaillant
- Identifiant
- eastbay-us
- Nom légal
- Eastbay Inc.
- Site web
- https://www.eastbay.com
- Catégorie d'entreprise
- Performance Athletic Retail(Performance Footwear, Team Sports, Training Gear)
- Siège social
- Wausau, Wisconsin, US
- Statut
- Actif
- Fondée en
- 1980
- Présence en ligne
- Omnichannel
- Société mère
- Foot Locker, Inc.
- Chiffre d'affaires
- $7.5 billion
- Symbole boursier
- FL
Eastbay is an American athletic footwear and apparel retailer founded in 1980. Known for its catalog and online presence, Eastbay serves serious athletes and sports enthusiasts with performance gear.