Bass Pro Shops
Outdoor Recreation • US
Informations sur le détaillant
Nom de l'entreprise
Bass Pro Shops
Raison sociale
Bass Pro Group, LLC
Site web
https://www.help.basspro.comCatégorie d'entreprise
Outdoor Recreation
Siège social
Springfield, US
Statut
Inactif
Politique de retour
URL de la politique de retour officielle
Consultez la politique de retour officielle du détaillant pour les informations les plus récentes.
https://help.basspro.com/returns-8ddb71e5/how-do-i-return-my-order-e405b287Détails de la politique
Période de retour
60 jours
Frais
Aucun
Conditions
- •État inutilisé
Exceptions
- •Armes à feu
- •Munitions
- •Armes à feu à poudre noire
- •Amorces
- •Plomb de rechargement
- •Douilles ou balles
- •Sièges d'arbre
- •Appeaux à bouche (ex: pour gibier d'eau, dinde et gros gibier, etc.)
- •Achats Sunglass Hut (doivent être retournés dans un magasin Sunglass Hut)
Informations de contact
Contacter le service client de Bass Pro
Texte complet de la politique
How Do I Return My Order?
Let us help you start your return! Please answer a few brief questions and we can advise you how your return or exchange can be completed.
PLEASE TELL US HOW THE ITEM YOU WILL BE RETURNING WAS PURCHASED/RECEIVED?
I purchased it online or by Téléphone.
HOW DO YOU WANT TO RETURN/EXCHANGE THE ITEM?
By Mail
The fastest way to get your refund or start the exchange process is to have a return label issued. Use one of the links below and provide your order number and the Courriel address used on the order to request a return label.
Issue Return Label pour Bass Pro Shops Order
I Wasn't Able to Issue a Label or I Need More Help
I Need an Exchange Item
At a Retail Store Near Me
Let's make sure your item is eligible to be returned.
Are you wanting to return any of the following items:
Firearms
Ammunition
Black Powder Firearms
Primers
Reloading Lead
Brass or Bullets
Treestands
Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)
Non, I am Nont returning one of these items
Oui, the item I want to return is on that list
I purchased it at a US retail store.
HOW DO YOU WANT TO RETURN/EXCHANGE THE ITEM?
By Mail
Let's make sure your item is eligible to be returned.
Are you wanting to return any of the following items:
Firearms
Ammunition
Black Powder Firearms
Primers
Reloading Lead
Brass or Bullets
Treestands
Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)
Non, I am Nont returning one of these items
ARE YOU RETURNING SUNGLASSES PURCHASED AT A SUNGLASS HUT KIOSK IN ONE OF OUR RETAIL STORES?
Oui
Sunglass Hut purchases must be returned at the magasin de détail where they were purchased and ne peuvent pas être retournés by mail.
DO YOU HAVE YOUR RECEIPT OR PROOF OF PURCHASE?
Oui
DOES THE RECEIPT SHOW THE PURCHASE WAS MADE WITHIN THE PREVIOUS 60 jours?
Oui
Here are some general instructions pour returning an item at one of our retail stores.
STEP 1: WHAT DO I BRING?
Bring the original receipt or order number and a pourm of photo ID.
Don’t have a receipt?
If you do Nont have the receipt, a valid picture ID will be Requis. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be Requis. Acceptable pourms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
How are refunds issued?
If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.
STEP 2: WHERE DO I GO?
Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service pour traitement a refund or exchange.
Find a Retail Store Near Me
Follow the link.
I Have Supplémentaire Questions
We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to connect with our customer service and we can continue to help work with you to resolve the issue.
Connect with Bass Pro Customer Service
Follow the link.
Non
Returns are limited to 60 jours from the date of purchase. If you have a warranty issue with your item please chat with us so we can help further.
Connect with Bass Pro Customer Service
Follow the link.
Non
Here are some general instructions pour returning an item at one of our retail stores.
STEP 1: WHAT DO I BRING?
Bring the original receipt or order number and a pourm of photo ID.
Don’t have a receipt?
If you do Nont have the receipt, a valid picture ID will be Requis. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be Requis. Acceptable pourms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
How are refunds issued?
If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.
STEP 2: WHERE DO I GO?
Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service pour traitement a refund or exchange.
I Have Supplémentaire Questions
Connect with Bass Pro Customer Service
Non
DO YOU HAVE YOUR RECEIPT OR PROOF OF PURCHASE?
Oui
DOES THE RECEIPT SHOW THE PURCHASE WAS MADE WITHIN THE PREVIOUS 60 jours?
Oui
Here are instructions pour returning the item to us by mail.
Use the button below to print and complete a return pourm and mail your return to Customer Returns, 501 Cliffhaven Rd, Prairie Du Chien, WI 53821.
Print Return pourm
Follow the link
I Have Supplémentaire Questions
We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue.
Chat with Bass Pro Customer Service
Follow the link.
Non
Returns are limited to 60 jours from the date of purchase. If you have a warranty issue with your item please chat with us so we can help further.
text
Connect with Bass Pro Customer Service
Follow the link.
Non
Without a store receipt or other purchase, the item can only be returned pour an exchange or gift card. Non refunds would be available.
Here are some general instructions pour returning an item at one of our retail stores.
STEP 1: WHAT DO I BRING?
Bring the original receipt or order number and a pourm of photo ID.
Don’t have a receipt?
If you do Nont have the receipt, a valid picture ID will be Requis. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be Requis. Acceptable pourms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
How are refunds issued?
If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.
STEP 2: WHERE DO I GO?
Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service pour traitement a refund or exchange.
Oui, the item I want to return is on that list
We're sorry, your item is Nont returnable. If the item was recevied damaged, defective, or we made a mistake on the order please contact our customer service us so we can help resolve the issue.
Chat with Bass Pro Customer Service
At a Retail Store Near Me
Let's make sure your item is eligible to be returned.
Are you wanting to return any of the following items:
Firearms
Ammunition
Black Powder Firearms
Primers
Reloading Lead
Brass or Bullets
Treestands
Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)
Non, I am Nont returning one of these items
DO YOU HAVE YOUR RECEIPT OR PROOF OF PURCHASE?
Oui
DOES THE RECEIPT SHOW THE PURCHASE WAS MADE WITHIN THE PREVIOUS 60 jours?
Oui
Here are some general instructions pour returning an item at one of our retail stores.
STEP 1: WHAT DO I BRING?
Bring the original receipt or order number and a pourm of photo ID.
Don’t have a receipt?
If you do Nont have the receipt, a valid picture ID will be Requis. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be Requis. Acceptable pourms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
How are refunds issued?
If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.
STEP 2: WHERE DO I GO?
Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service pour traitement a refund or exchange.
Find a Retail Store Near Me
Follow the link.
I Have Supplémentaire Questions
We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue.
Connect with Bass Pro Customer Service
Follow the link.
Non
Returns are limited to 60 jours from the date of purchase. If you have a warranty issue with your item please chat with us so we can help further.
Connect with Bass Pro Customer Service
Follow the link.
Non
Without a store receipt or other purchase the item can only be be returned pour an exchange or gift card. Non refunds would be available.
Here are some general instructions pour returning an item at one of our retail stores.
STEP 1: WHAT DO I BRING?
Bring the original receipt or order number and a pourm of photo ID.
Don’t have a receipt?
If you do Nont have the receipt, a valid picture ID will be Requis. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be Requis. Acceptable pourms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
How are refunds issued?
If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.
STEP 2: WHERE DO I GO?
Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service pour traitement a refund or exchange.
I Have Supplémentaire Questions
Oui, the item I want to return is on that list
We're sorry, your item is Nont returnable. If the item was recevied damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue.
Connect with Bass Pro Customer Service
Follow the link.
The item was a gift purchased by someone else.
DO YOU HAVE A GIFT RECIEPT OR OTHER PROOF OF PURCHASE FROM THE ORIGINAL PURCHASER?
Oui
DOES THE RECEIPT SHOW THE PURCHASE WAS MADE WITHIN THE PREVIOUS 60 jours?
Oui
HOW DO YOU WANT TO RETURN/EXCHANGE THE ITEM?
By Mail
Let's make sure your item is eligible to be returned.
Are you wanting to return any of the following items:
Firearms
Ammunition
Black Powder Firearms
Primers
Reloading Lead
Brass or Bullets
Treestands
Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)
Non, I am Nont returning one of these items
Use the button below to print and complete a return pourm and mail your return to Customer Returns, 501 Cliffhaven Rd, Prairie Du Chien, WI 53821.
Print Return pourm
Follow the link.
I Have Supplémentaire Questions
We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue.
Connect with Bass Pro Customer Service
Follow the link.
Chat with Cabela's Customer Service
Follow the link
Oui, the item I want to return is on that list
We're sorry, your item is Nont returnable. If the item was recevied damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue.
Connect with Bass Pro Customer Service
Follow the link.
At a Retail Store Near Me
Let's make sure your item is eligible to be returned.
Are you wanting to return any of the following items:
Firearms
Ammunition
Black Powder Firearms
Primers
Reloading Lead
Brass or Bullets
Treestands
Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)
Non, I am Nont returning one of these items
Here are some general instructions pour returning an item at one of our retail stores.
STEP 1: WHAT DO I BRING?
Bring the original receipt or order number and a pourm of photo ID.
Don’t have a receipt?
If you do Nont have the receipt, a valid picture ID will be Requis. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be Requis. Acceptable pourms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
How are refunds issued?
If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.
STEP 2: WHERE DO I GO?
Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service pour traitement a refund or exchange.
Find a Retail Store Near Me
Follow the link.
I Have Supplémentaire Questions
We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve.
Connect with Bass Pro Customer Service
Follow the link.
Oui, the item I want to return is on that list
We're sorry, your item is Nont returnable. If the item was recevied damaged, defective, or we made a mistake on the order please chat with us so we can help resolve.
Connect with Bass Pro Customer Service
Follow the link.
Non
Returns are limited to 60 jours from the date of purchase. If you have a warranty issue with your item please chat with us so we can help further.
Connect with Bass Pro Customer Service
Follow the link.
Non
Without a proof of purchase, returns would be pour an exchange or gift card only.
HOW DO YOU WANT TO RETURN/EXCHANGE THE ITEM?
By Mail
Let's make sure your item is eligible to be returned.
Are you wanting to return any of the following items:
Firearms
Ammunition
Black Powder Firearms
Primers
Reloading Lead
Brass or Bullets
Treestands
Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)
Non, I am Nont returning one of these items
Here are instructions pour returning the item to us by mail.
Use the button below to print and complete a return pourm and mail your return to Customer Returns, 501 Cliffhaven Rd, Prairie Du Chien, WI 53821.
Print Return pourm
Follow the link.
I Have Supplémentaire Questions
We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue.
Connect with Bass Pro Customer Service
Follow the link.
Oui, the item I want to return is on that list
We're sorry, your item is Nont returnable. If the item was received damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue.
Connect with Bass Pro Customer Service
Follow the link.
At a Retail Store Near Me
Let's make sure your item is eligible to be returned.
Are you wanting to return any of the following items:
Firearms
Ammunition
Black Powder Firearms
Primers
Reloading Lead
Brass or Bullets
Treestands
Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)
Non, I am Nont returning one of these items
Here are some general instructions pour returning an item at one of our retail stores.
STEP 1: WHAT DO I BRING?
Bring original receipt or order number and a pourm of photo ID.
Don’t have a receipt?
If you do Nont have the receipt, a valid picture ID will be Requis. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be Requis. Acceptable pourms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
How are refunds issued?
If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.
STEP 2: WHERE DO I GO?
Enter store and approach greeter’s desk to have merchandise checked then to Customer Service pour traitement a refund or exchange.
Find a Retail Store Near Me
Follow the link.
I Have Supplémentaire Questions
We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve.
Connect with Bass Pro Customer Service
Follow the link.
Oui, the item I want to return is on that list
We're sorry, your item is Nont returnable. If the item was received damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue.
Connect with Bass Pro Customer Service
Follow the link.