AutoZone

Politique de retour Store Politique de retour How to return a product purchased at an AutoZone Store: To return a product to an AutoZone store, bring back an item in its original condition and packaging, with receipt, within 90 jours of the purchase date to request a refund. Return a defective item within the warranty period. Requests pour refunds may be denied if the item has been used or installed. AutoZone reserves the right to require a valid government-issued photo ID pour all returns that will be recorded at the time of the return. Inpourmation from your ID will be retained in a company-wide database of customer return activity. AutoZone accepts the following IDs pour returns: U.S. or Canadian Driver's License, U.S. State ID, Canadian Province ID, U.S. Military ID, Mexican Voter Registration Card, Passport, and U.S. Laser Visa. If you are returning an item(s) and you Non longer have the receipt(s), contact AutoZone Customer Support at 800.288.6966 to request the transaction inpourmation pour your order. The customer service representative will also explain the process pour returning your item(s) to the nearest AutoZone store. AUTOZONE RESERVES THE RIGHT TO LIMIT RETURNS AND EXCHANGES REGARDLESS OF RECEIPT. Online Politique de retour - How to return a product purchased online from AutoZone: Product Return to an AutoZone store To return a product to an AutoZone store, simply take the product, in its Emballage d'origine and/or box, to the store of your choice along with your receipt. You must drain all fluids, if any, from the product bepoure returning it.* It's recommended that you take the credit card used to purchase the product so the store can credit your card pour the price of the product. If you do Nont have the credit card, or you purchased with PayPal or aNonther digital payment method, simply present your receipt and the product, and the store will reimburse your account. All returns to an AutoZone store are subject to the Store Politique de retour, and Nont all products are eligible pour returns. pour instance, all sales of customized items are final, and Nont eligible pour returns. Product Return by Mail To return a product AutoZone shipped to you by mail, fill out the Return pourm (found in Section B of your Shipping Invoice) and include it with the product in its Emballage d'origine and/or box. Bepoure packing be sure to first drain all fluids, if any, from the product.* You will be reimbursed pour shipping costs only if AutoZone made a shipping error or if the product was defective when shipped by AutoZone. Please complete the "Return Reasons Code" section of this pourm and refer to the Customer Care Center number provided to make shipping arrangements. If you are shipping from a magasin within the United States, and if either (i) AutoZone made a shipping error or (ii) the product was defective when shipped from AutoZone's Fulfillment Center, AutoZone will provide you with a prepaid Expédition de retour label. Simply place the shipping label on the outside of the box and drop off the package at a shipping facility of your choice. If you are shipping from an overseas magasin or a U.S. Territory and if either (i) AutoZone made a shipping error or (ii) the product was defective when shipped from AutoZone's Fulfillment Center, AutoZone will reimburse your Expédition de retour cost by issuing a check pour the shipping dollar amount as it appears on the carrier's pre-printed label. Simply enclose the carrier's pre-printed label indicating the amount of the shipping charge when you return the item. AutoZone recommends that you return the product to the AutoZone Fulfillment Center using a carrier that provides package tracking services to ensure your product gets back to AutoZone safely and quickly. If product is return-eligible, your credit card will be credited pour the full price of the product, but your shipping charges will Nont be reimbursed. Gift Card Sales Policy Whether purchased online or in-store, all gift card sales are final and Cartes-cadeaux ne peuvent pas être retournés. NonT ALL PRODUCTS ARE ELIGIBLE pour RETURNS. ALL SALES OF CUSTOMIZED ITEMS ARE FINAL AND NonT ELIGIBLE pour RETURNS. IN ALL CASES, YOU ARE RESPONSIBLE pour VERIFYING AND COMPLYING WITH PROPER SHIPPING REQUIREMENTS OF YOUR SELECTED CARRIER. Core Politique de retour What is a core? When a vehicle is repaired, the old or failed part that was replaced is called a core. These cores are then remanufactured (recycled) by companies to original equipment specifications. Remanufacturing is the process of taking used parts, completely disassembling and thoroughly cleaning them, replacing the faulty and/or worn components with original quality components, and restoring them to their original function. The testing and procedures are the same as the original equipment manufacturers. Your shipment or other return of any core or other product to AutoZone or AutoZone.com is considered a transfer of ownership, and AutoZone will be unable to return the core or other product to you. Core Return to an AutoZone store To return a core to an AutoZone store, simply take the product, in its Emballage d'origine and/or box, to the store of your choice along with your receipt. You must drain all fluids, if any, from the product bepoure returning it.* AutoZone recommends that you take the credit card used to purchase the new product so the store can credit your card pour the value of the core, assuming the core passes inspection. If you do Nont have the credit card, or you purchased the product with PayPal or aNonther payment method, simply present your receipt, and upon the core passing the inspection, the store will reimburse your account pour the value of the returned core. If the core does Nont pass inspection, you will Nont be reimbursed pour it and the core will be returned to you. Core Return by Mail To return a core to AutoZone by mail, first drain all fluids, if any, from the product.* Then fill out the Return pourm (found in Section B of your Shipping Invoice) and include it along with the core in the Emballage d'origine and/or box in which it was received. To mail the core, simply place the Expédition de retour label on the outside of the box and drop off the package at a shipping facility of your choice. You are responsible pour verifying and complying with proper shipping requirements of your selected carrier. Please Nonte when returning a core, you will Nont be reimbursed pour shipping costs incurred in shipping the core to AutoZone. Assuming the core passes inspection, the credit card you used to purchase the new product will be credited in the amount of the core's value as indicated by the inspection. If you do Nont have the credit card, or you purchased with PayPal or aNonther payment method, simply enclose a copy of your receipt and the product, and AutoZone will credit your account in the amount of the value of the core. If the core does Nont pass inspection, you will Nont be reimbursed pour it. *Please recycle or properly dispose of fluids drained from the returned part. The parts must be free of all flammable and hazardous fluids bepoure shipment. Many AutoZone stores have a free recycling program. If you do Nont live near an AutoZone store, or the AutoZone in your area does Nont have a recycling program, contact your local recycling agency pour instructions on proper disposal.