Academy

Politique de retour Academy Sports + Outdoors s'engage à satisfaire ses clients et à maintenir des prix bas tous les jours. Notre politique de retour reflète cet engagement. Academy effectue les remboursements dans les 60 jours suivant l'achat, basés sur le mode de paiement original : Tous les remboursements émis par Academy pour les marchandises retournées doivent correspondre au mode de paiement original. Les clients recevront des remboursements en espèces pour les achats en espèces et par chèque, un crédit sur la carte appropriée pour les achats par carte de débit et de crédit, un crédit sur le compte approprié pour Apple Pay, PayPal et autres achats utilisant des systèmes de paiement autorisés, et un crédit marchandise pour les achats par carte cadeau ou carte de crédit marchandise ou tout retour sans reçu ou bordereau d'expédition. Les remboursements en espèces nécessitent un reçu d'achat original. A. Notre engagement pour des retours rapides et faciles sur les achats en magasin Academy. Vous pouvez retourner la marchandise achetée dans un magasin Academy dans n'importe quel magasin Academy pour un remboursement, un crédit ou un échange comme suit : Retour avec un reçu d'achat : Si vous avez un reçu d'achat valide, Academy vous remboursera le prix d'achat selon le mode de paiement original, ou effectuera un échange équivalent de la marchandise. Retour avec un reçu cadeau : Si vous avez un reçu cadeau valide, Academy vous remboursera le prix d'achat sous forme de crédit marchandise, ou effectuera un échange équivalent de la marchandise. Retour sans reçu : Si vous n'avez pas de reçu valide, Academy tentera de vérifier l'achat s'il a été effectué avec une carte de crédit ou de débit. Si Academy vérifie l'achat, nous vous rembourserons le prix d'achat selon le mode de paiement original, ou effectuerons un échange équivalent de la marchandise. Si Academy ne peut pas vérifier l'achat, nous vous donnerons un crédit marchandise égal au prix le plus bas de l'article vendu au cours des 90 derniers jours, ou un échange équivalent de la marchandise. Les clients doivent présenter une pièce d'identité avec photo valide émise par le gouvernement pour effectuer un retour sans reçu. (Voir le texte anglais ci-dessous pour la politique complète et les détails sur les exclusions) --- ENGLISH POLICY --- Return Policy What is Academy Sports + Outdoors returns policy? Return Policy Academy Sports + Outdoors is committed to customer satisfaction and keeping our prices low every day, and our return policy reflects this commitment. Academy issues refunds within 60 days of purchase based on the original form of payment: All refunds issued by Academy for returned merchandise must match the original form of payment. Customers will receive cash refunds for cash and check purchases, credit to the appropriate card for debit and credit card purchases, credit to the appropriate account for Apple Pay, PayPal, and other purchases using authorized payment systems, and merchandise credit for gift card or merchandise credit card purchases or any return without a receipt or packing slip. Cash refunds require an original purchase receipt. A. Our commitment to fast and easy returns on Academy store purchases. You can return merchandise purchased at an Academy store to any Academy store for refund, credit or exchange as follows: Return with a purchase receipt: If you have a valid purchase receipt, Academy will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise. Return with a gift receipt: If you have a valid gift receipt, Academy will give you a refund of the purchase price in the form of a merchandise credit, or an even exchange of the merchandise. Return without a receipt: If you do not have a valid receipt, Academy will attempt to verify the purchase if it was made with a credit or debit card. If Academy verifies the purchase, we will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise. If Academy cannot verify the purchase, we will give you a merchandise credit equal to the item's lowest price sold within the past 90 days, or an even exchange of the merchandise. Customers must present valid government-issued photo identification (ID) to make a return without a receipt. Academy Sports + Outdoors is committed to keeping our prices low everyday by preventing fraud and abuse in the return process. We carefully monitor returns for fraud and abuse and we reserve the right to limit returns or exchanges, regardless of your presentation of a valid receipt or packing slip. B. Our commitment to fast and easy returns on academy.com and Academy mobile application (app) purchases. You can return merchandise purchased at academy.com or on an Academy mobile app to any Academy store for refund, merchandise credit or exchange, or by parcel carrier/mail for refund, as follows: Return to store with a packing slip: If you purchased merchandise from academy.com or an Academy mobile app, your packing slip is your receipt. Click here to obtain a copy of your packing slip via academy.com. You can also obtain a copy under the Order Status section, on the Academy mobile app. If you have a valid packing slip, Academy will give you a refund of the purchase price, less other academy.com charges (unless you are eligible to receive a refund of such charges - see below for more information), in the original form of payment, or an even exchange of the merchandise. Return to store without a packing slip: If you do not have a valid packing slip, Academy will attempt to help you obtain a copy. If Academy verifies the purchase, we will give you a refund of the purchase price, less other academy.com or Academy mobile app charges (unless you are eligible to receive a refund of such charges - see below for more information), in the original form of payment, or an even exchange of the merchandise. If Academy cannot verify the purchase, we will give you a merchandise credit equal to the item's lowest price sold within the past 90 days, or an even exchange of the merchandise. Customers must present valid government-issued photo identification (ID) to make a return without a packing slip. Return by parcel carrier/mail with a packing slip: If you have a valid packing slip, you may return the merchandise to Academy by parcel carrier/mail at the address below for a refund of the purchase price, less other academy.com charges (unless you are eligible to receive a refund of such charges - see below for more information), in the original form of payment: Academy Returns Center 1549 Primewest Parkway, Katy, TX 77449. Please fill in any requested information on the packing slip, and include the packing slip in the return box. If you don't have a return packing slip, please click here to create and print one. Academy will issue refunds after it has received and inspected the returned merchandise. If you wish to return a purchase requiring special or bulk shipping, please contact Customer Care for assistance. Items purchased online and picked up in store are not eligible for return by parcel/carrier and must be returned in store. Academy Sports + Outdoors is committed to keeping our prices low everyday by preventing fraud and abuse in the return process. We carefully monitor returns for fraud and abuse and we reserve the right to limit returns or exchanges, regardless of your presentation of a valid receipt or packing slip. C. Our commitment to keeping our prices low every day. Academy strives to keep its prices low every day by monitoring returns for fraud and abuse and reserving the right to limit or refuse returns as follows: Returned merchandise must be resalable: Except if there is a product defect, in-transit product damage, or a valid product performance issue, returned merchandise must be resalable (no visible wear or usage), in original packaging, and with all paperwork, parts, and accessories. Returns to a store without a receipt or packing slip require valid identification: Academy requires valid government-issued photo identification (ID) for all returns without a valid receipt or packing slip. Examples of valid ID include, but may not be limited to: U.S., Canada or Mexico Driver License, Passport, U.S. Military ID, State-issued ID card, U.S. Permanent Resident Card, U.S. Laser Visa, Matricula Consular, Canadian Province identification. Academy may review and retain your ID information and return history solely for purposes of authorizing returns and preventing return fraud and abuse. Academy Sports + Outdoors is committed to keeping our prices low everyday by preventing fraud and abuse in the return process. We carefully monitor returns for fraud and abuse and we reserve the right to limit returns or exchanges, regardless of your presentation of a valid receipt or packing slip. Academy may limit or refuse returns, deactivate merchandise credits and gift cards. Academy may take reasonable action to prevent fraud and abuse and to otherwise enforce this Policy and all other policies, laws, rules, and regulations governing Academy, its customers, and their shopping experience. D. Our commitment to meeting vendor and governmental requirements. Select vendors, suppliers, and/or governmental entities may require different return policies. Please see an Academy team member or contact Customer Care for assistance. Firearms: With the exception of brands sold exclusively by Academy, all firearm sales are final, and customers must return any damaged or defective firearm to the manufacturer for warranty repair or claims. Ammunition: With the exception of brands sold exclusively by Academy, all ammunition sales are final, and customers must return any damaged or defective ammunition to the manufacturer for warranty repair or claims. Shooting Accessories: All sales of explosive binary targets, smokeless powder, and smokeless propellant are final, and customers must return any damaged or defective merchandise to the manufacturer for warranty repair or claims. Bows and Cross-Bows: All bow and cross-bow sales are final, and customers must return any damaged or defective bow or cross-bow to the manufacturer for warranty repair or claims. Boats, Canoes, Kayaks, and Trailers that require a Manufacturer's Statement of Origin (MSO): If you purchased a boat, canoe, kayak, or trailer and received an MSO for the item, and you have registered title to the item, you may not return the item. If you have received an MSO for the item, but you have not registered title to the item, you may return the item with the MSO. Outboard Motors: All sales of outboard motors are final, and customers must return any damaged or defective outboard motor to the manufacturer for warranty repair or claims. Gasoline-powered Items: All gasoline-powered item sales are final, and customers must return any damaged or defective gasoline-powered item to the manufacturer for warranty repair or claims. Baseball and Softball Bats: If you purchased a baseball or softball bat and have not removed the bat from its original packaging, you may return the bat to Academy for a refund or exchange. If you have removed the bat from its original packaging and found damage or a defect, you must return the bat to the manufacturer for warranty repair or claims. Software: If you purchased software and you have not opened the original packaging, you may return it for a refund of the purchase price or an even exchange of the merchandise. If you have opened the original packaging and found damage or a defect, you may exchange the software for the same merchandise only. Gift Cards: Gift cards are redeemable for merchandise and in-store services at any Academy store or for merchandise at academy.com or an Academy mobile app. Customers cannot redeem Academy gift cards for cash or credit unless required by state law, and Academy cannot replace lost, stolen, or altered cards. In certain states, gift card balances of less than a certain amount may be redeemable for cash. Check the law of your state for more information. Customers may return unused gift cards for a refund of the gift card's purchase price with a valid receipt or packing slip and valid government-issued photo identification (ID). Hazardous Materials: If you purchased an item containing lithium-ion, or other various hazardous materials with transportation restrictions, these items are not eligible for Return via Parcel Carrier/mail back to the Academy Returns Facility and must be either returned or exchanged in Store.