Winners
General Retail • CA
Status: Active
Return Policy
Main WebsiteLast verified September 29, 2025
Winners allows you to return items within 10 days without a receipt, provided the merchandise is in sellable condition.
Return Window
10 days
Fees
None
Receipt Required
NoReturn Methods
Not clearly stated in official source
Original Packaging: Not required
Refund Methods
Original payment method (within 10/30 days with receipt); Gift card (after 10/30 days with receipt or without receipt)
Conditions
- •Tickets attached to the merchandise
- •Sellable condition
Exceptions & Non-Returnable Items
- •Merchandise in unsellable condition
- •Other restrictions may apply
Contact: Not specified
Linking to retailer main site: https://www.winners.ca
Full Policy Text
Return Policy
RETURN POLICY
We will gladly refund your purchase within 10 days, with original register receipt and tickets attached to the merchandise. Refunds given will be in the tender paid. Customers may also select a gift card for the value if they wish. Beyond 10 days, no problem! With original register receipt and tickets attached to the merchandise, any refunds given will be in the form of a gift card in the amount paid. Our gift cards do not expire, so there’s plenty of time to choose something amazing. Items returned with gift receipts may be exchanged or receive store credit only. We are unable to accept the return of merchandise in unsellable condition. Other restrictions may apply. If you are a TJX Canada STYLE+® Loyalty member, the return period for a refund in the original tender is extended from 10 to 30 days. Best of all, the program is free to join!
WHAT IF I DON’T HAVE A RECEIPT?
For returns without a register receipt, valid government issued photo identification must be provided, and any refunds given will be in the form of gift card. Returns may be limited or declined, at our discretion. We respect your privacy and do not retain your government-issued identification number. Your identification number is electronically converted to a substitute number. This substitute number, together with your identification type, name and address, is stored on our system as set out in our Privacy Notice found at winners.ca. Information collected at the time merchandise is returned will only be used to process and track returns and help administer our loss prevention program.
Retailer Information
Retailer Information
Official Website: https://www.winners.ca
- ID
- winners-ca
- Legal Name
- TJX Canada
- Website
- https://www.winners.ca
- Business Category
- General Retail(Clothing, Home Goods, Accessories)
- Headquarters
- Mississauga, ON, CA
- Status
- Active
- Online Presence
- Physical Only
- Parent Company
- The TJX Companies, Inc.
Winners is a Canadian off-price retailer offering brand-name clothing, accessories, home decor, and beauty products at discounted prices.