Ll Bean
Clothing • US
Return Policy
L.L.Bean accepts returns within one year with a receipt, provided the item is not damaged by misuse, accidents, or excessive wear.
Return Window
one year
Fees
None
Receipt Required
YesReturn Methods
Not clearly stated in official source
Original Packaging: Not required
Refund Methods
Original method of payment
Exceptions & Non-Returnable Items
- •Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage)
- •Products showing excessive wear and tear
- •Products lost or damaged due to fire, flood, or natural disaster
- •Products with a missing label or label that has been defaced
- •Products returned for personal reasons unrelated to product performance or satisfaction
- •Products that have been soiled or contaminated, until they have been properly cleaned
- •Returns on ammunition either in our stores or through the mail
- •Certain products that are restricted from importation into the United States or require a license
- •On rare occasions, past habitual abuse of our Return Policy
Full Policy Text
Return Policy
If you are not 100% satisfied with one of our products, you may return it within one year of purchase for a refund. After one year, we will consider any items for return that are defective due to materials or craftsmanship.
We require proof of purchase to honor a refund. If you provide us your information when you check out, we will typically have a record of your purchase. Otherwise, we require a physical receipt.
Please include your proof of purchase with the products you wish to return in your package of returned item(s). We will reimburse the original purchase price to your original method of payment .
Special Conditions
To protect all our customers and make sure that we handle every return with reasonable fairness, we cannot accept a return (even within one year of purchase) in certain situations, including:
Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage)
Products showing excessive wear and tear
Products lost or damaged due to fire, flood, or natural disaster
Products with a missing label or label that has been defaced
Products returned for personal reasons unrelated to product performance or satisfaction
Products that have been soiled or contaminated, until they have been properly cleaned
Returns on ammunition either in our stores or through the mail
Certain products that are restricted from importation into the United States or require a license
On rare occasions, past habitual abuse of our Return Policy
Retailer Information
Retailer Information
- ID
- llbean-us
- Legal Name
- L.L.Bean, Inc.
- Website
- https://www.llbean.com
- Business Category
- Clothing(Outdoor Recreation, Footwear, Home Goods)
- Headquarters
- Freeport, Maine, US
- Status
- Active
- Founded
- 1912
- Online Presence
- Omnichannel
- Stock Ticker
- Private
- Customer Contact
- 1-800-441-5713
Ll Bean is a retail company operating in the General Retail sector.