Lidl Germany
Grocery • DE
Return Policy
Lidl lets you return items within 30 days for a full refund to your original payment method, provided you have your receipt.
Return Window
30 days
Fees
None
Receipt Required
YesReturn Methods
Not clearly stated in official source
Original Packaging: Not required
Refund Methods
Original payment method
Conditions
- •Returned in full
Contact: Contact customer service
Full Policy Text
How is a refund processed in the case of a return?
If you don't like your purchase or it doesn't fit, you can return it free of charge within 30 days.
Please note any differing return policies, which you can find in the respective product description.
This right of withdrawal applies only to consumers.
To receive your refund:
We will inform you by email as soon as your return has arrived at our logistics center. After your return has been processed, you will receive another notification to your registered email address.
Please understand that a new invoice will not be issued for partial returns.
You can find more information about refunds for returns using vouchers that had a minimum order value here .
The credit to your customer account will be issued via the payment method you used for your order.
Did you pay with a Lidl gift card?
The refund will be issued in the form of a new Lidl gift card, which will be sent to the email address registered in your customer account.
You can find more information about refunds via the Lidl gift card here .
Please note that you will only receive a credit for items that have been returned in full.
If you have any questions, please contact our customer service .
Retailer Information
Retailer Information
- ID
- lidl-de
- Legal Name
- Lidl Dienstleistung GmbH & Co. KG
- Website
- https://www.lidl.de
- Business Category
- Grocery(Discount Retail, Supermarket)
- Headquarters
- Neckarsulm, Baden-Württemberg, DE
- Status
- Active
- Online Presence
- Omnichannel
- Parent Company
- Schwarz Gruppe
Lidl is a leading international discount supermarket chain operating a large network of stores across Germany and Europe.