Family Dollar

Family Dollar Return Policies Customer Satisfaction Agreement At Family Dollar, we want you to be thrilled with each and every item you purchase. If you are not completely satisfied with any merchandise purchased at a Family Dollar, please review the following information. Merchandise purchased in stores can be returned to any Family Dollar Store within 30 days of purchase. Where permitted, with original receipt, unopened Alcoholic Beverages may be refunded to the original form of payment. With original receipt, items will be exchanged for other merchandise item(s) or a refund will be issued in the original form of payment. Without original receipt, customers may return up to three items within a 30-day period. Items will be exchanged or refunded at the lowest advertised price. Refunds will be issued as a Family Dollar merchandise return card. Any food items purchased and returned without a receipt can only be exchanged for other food items. A return card will not be issued. Any medical items purchased with a Medicare or Medicaid OTC benefits card and returned without a receipt can only be exchanged for other medical items. Refunds or exchanges will not be provided on Gift Cards, Prepaid Financial Cards, or Tobacco products. We do provide refunds on Prepaid Wireless Cards. Air Mattresses/Airbeds Return Policy: Air Mattresses cannot be returned to Family Dollar. Airbeds must be returned to Kentex Corporation at: 888-220-2207 or [email protected]. Merchandise must have original box and original receipt dated within 15 days of purchase. Electronics, Heaters, and Fans Return Policy: Unopened merchandise with original receipt may be exchanged or returned. Opened merchandise with original receipt may only be exchanged for the same item. Merchandise (unopened or opened) without original receipt may not be returned or exchanged. Family Dollar Brands Guarantee: If you are not 100% satisfied with any Family Dollar brand product, simply return it within 30 days to any of our stores with a receipt for an exchange or full refund.