Dollar General

General Retail • US

Return Policy

Official PolicyLast verified September 24, 2025

Dollar General accepts returns within 90 days with original packaging, even without a receipt, though tobacco products and propane cylinders cannot be returned.

Return Window

90 days

Fees

None

Receipt Required
No
Return Methods

Not clearly stated in official source

Original Packaging: Required

Refund Methods

Original payment method, Gift Card

Conditions

  • Unused condition
  • With tags

Exceptions & Non-Returnable Items

  • Tobacco Products
  • Propane Cylinders
Contact: https://dollargeneral.service-now.com/dg
Full Policy Text
Return Policy Article metadata. 4mo ago4 months ago This article has 353 views.• 353 Views This article has average rating: 4 out of 5 stars• (*)(*) (*) (*) ( ) Returns With Receipt — Digital or Register Refunds with a receipt for merchandise in the original packaging are always given within 90 days of purchase. Select seasonal merchandise may only be exchanged for identical items. Opened Electronic Merchandise like CDs, DVDs & Software will be exchanged for identical titles. Customer refunds or exchanges on Tobacco Products are not allowed under any circumstances. All Alcoholic Beverages that are returned must be accompanied by the receipt of purchase. Only refunds will be given for Alcoholic Beverages. Exchanges are not permitted. The refund must take place at the store where the Alcoholic Beverage was purchased. Customer refunds on Propane Cylinders are not allowed. Exchanges will be made for defective Propane Cylinders only. Returns Without Receipt Merchandise returned without a receipt will be exchanged for merchandise of equal value or a Gift Card of equal value. EBT/SNAP eligible items must be returned in accordance to USDA regulations. Updated: 03/18/2025

Retailer Information

ID
dollargeneral-us
Legal Name
Dollar General Corporation
Business Category
General Retail(Discount Store, Grocery, Household Goods)
Headquarters
Goodlettsville, Tennessee, US
Status
Active
Founded
1939
Online Presence
Omnichannel
Stock Ticker
Private

Dollar General is a retail company operating in the General Retail sector.

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