Darty

How do I return my product? If any of the products you received do not meet your expectations, return them to us within 15 days of receipt. Return your product purchased from Darty Free in-store returns 1 product pictogram Bring your product in its original condition, with its packaging and accessories. 2 store pictogram Visit your store within 15 days of receipt Return by mail 1 pictogram account Register your return in your customer area on darty.com 2 product pictogram Repackage your product (in its original condition, in its packaging and with all accessories) and insert the return slip into the package. 3 product return pictogram Return your product by post within 14 days of withdrawal (return at your expense in case of change of mind). Remarks If your product arrived defective, incomplete or out of service, please contact us as soon as possible via chat on darty.com or by phone at 0 978 970 970 * , we will find a solution (exchange, refund, repair...). Return your bulky product (1) delivered and installed by Darty Return your product purchased on the Darty Marketplace Return your Darty 2nd LIFE product Darty customer unpacking his parcel Namely We cannot accept returns of the following products if you have opened them: Products that cannot be remarketed for hygiene reasons: contact with skin (razor, clipper, hair removal, facial care, manicure/pedicure, electrostimulation, anti-cellulite device, blood pressure monitor, thermometer, foot spasm, medical device...), contact with hair (brush, straightener, curling iron...), dental hygiene (toothbrush, water jet...), headphones and earphones. Consumables (ink cartridges, gas refills, etc.) Video games, computer software, downloadable content... Gift sets and gift cards are neither returnable nor exchangeable (even if unopened). Electric scooters and their accessories offered in store are neither returnable nor exchangeable. Refund or exchange? In-store purchases will be refunded if the packaging is unopened. If it is opened but the product has not been used, it will be exchanged. Used products will not be accepted for return. A purchase on darty.com (delivered, shipped or collected in store) will be refunded in the event of a cancellation.