Blue Apron

Grocery • US

Return Policy

Official Policy

Blue Apron allows you to request a refund as meal credit within 7 days of delivery, and you do not need a receipt or original packaging.

Return Window

7 days

Fees

None

Receipt Required
No
Return Methods

Not clearly stated in official source

Original Packaging: Not required

Refund Methods

Blue Apron meals credit

Conditions

  • •Ingredient missing
  • •Ingredient unusable
Contact: [email protected], (332) 284-1060, (646) 891-4349
Full Policy Text
Order Issues What should I do if an ingredient is missing or not usable? We’re committed to sending quality ingredients in every box with our Freshness Guarantee. If any of your ingredients or items don’t arrive ready to enjoy, please let us know within 7 days of receiving your delivery. While we aren’t able to send replacement ingredients, we’ll happily issue you a Blue Apron meals credit to make up for any additional ingredients you need to replace. If an ingredient or item is missing or not usable, please let us know by emailing us at [email protected]. Whenever possible, please attach a photo of any affected ingredients with your submission, so we can pass it along to the appropriate teams who can make improvements in the future. You can also reach us by texting (332) 284-1060 or calling (646) 891-4349, Monday through Friday 9am-9pm, ET as well as Saturday 11am-6pm, ET. Please note, our phones will be closed on Thanksgiving and Christmas Day.

Retailer Information

ID
blueapron-us
Legal Name
Blue Apron Holdings, Inc.
Business Category
Grocery(Meal Kit Delivery, E-commerce)
Headquarters
New York, NY, US
Status
Active
Founded
2012
Online Presence
Online Only
Parent Company
Wonder Group
Stock Ticker
Private

Blue Apron is a retail company operating in the General Retail sector.

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Blue Apron Return Policy: 7 days, Fees, Exceptions