Belk
Department Store • US
Retailer Information
Company Name
Belk
Legal Name
Belk, Inc.
Website
https://www.belk.comBusiness Category
Department Store
Headquarters
Charlotte, US
Status
Inactive
Return Policy
Official Return Policy URL
Visit the retailer's official return policy for the most up-to-date information.
https://www.belk.com/customer-service/returns-refunds/Policy Details
Return Window
30 days
Fees
None
Conditions
- •Original, saleable condition
- •Original tags attached
Exceptions
- •What Goes Around Comes Around
- •Two Authenticators Inc
- •FASHIONPHILE Wholesale
- •Swiss Crown Rolex Watches
- •Dyson Hair Tools
- •Final Sale merchandise ending in $.94
- •Area Rugs (online returns)
- •Furniture (online returns)
- •Christmas Trees (online returns)
- •Mattresses (online returns)
- •Air Mattresses (online returns)
- •Outdoor Grills (online returns)
- •Candy & Food (online returns)
- •Window Treatments (online returns)
- •Curtains and Blinds (online returns)
- •All Marketplace Items (online returns)
Contact Information
Call Customer Service at (980) 447-5442
Full Policy Text
Returns & Refunds
Standard Return Policy
We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 30 days of purchase. Conditions are noted below. Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable. We offer easy self-service return options for our customers. Carrier return shipping fees are $10.95 unless otherwise stated.
Returns in Store
Return in Store
You can return all items bought in store and most items bought on belk.com to a Belk store except as set forth in our Return Policy Exceptions. Belk Outlet locations do not accept returns for stores or belk.com purchases.
Bring your item(s) and receipt, packaging slip or order confirmation email to receive a refund or credit. If you can't find your receipt, ask about our receipt look up.
Find a Store
Online Returns
Pack and Drop your item yourself
Start Return Now
Package Logo
Delivery Support
Report an issue with a recent delivery.
Start Your Claim
Please note that there are exceptions to our Standard Return Policy.
Curtis International Recalls Frigidaire-brand Minifridges Due to Fire and Burn Hazards; More than $700,000 Reported in Property Damage
Refunds
Most credits are posted to your personal credit card or Belk Rewards credit card within 15 business days from the time that your returned merchandise is received. For more information, visit our FAQ page.
If you have not received your credit after 15 business days, please call Customer Service at (980) 447-5442
Return Policy Exceptions
Special Occasion Dresses and Swimwear
Must be returned with receipt, packing slip or order confirmation email. Item(s) must be in their original condition with all tags attached. We will refund the full purchase price to the original form of payment.
Designer Sunglasses (Sunnies)
Must be returned with receipt, packing slip or order confirmation email. Item(s) must be in their original condition with all tags attached. We will refund the full purchase price to the original form of payment.
Fine Jewelry
Must be returned with receipt, packing slip or order confirmation email. Item(s) must be in original condition with all tags present. We will refund the full purchase price to the original form of payment.
What Goes Around Comes Around, Two Authenticators Inc, and FASHIONPHILE Wholesale
All purchases are final sale and not eligible for returns or exchanges. Although we try to select only the best vintage products, your item may have irregularities and imperfections due to normal wear and tear.
Swiss Crown Rolex Watches
All purchases are final sale and not eligible for returns or exchanges.
Dyson Hair Tools
All purchases are final sale and not eligible for returns or exchanges.
Final Sale merchandise ending in $.94
All purchases are final sale and not eligible for return or exchange
We are unable to accept returns in stores for the following products purchased on belk.com:
- Area Rugs
- Furniture
- Christmas Trees
- Mattresses
- Air Mattresses
- Outdoor Grills
- Candy & Food
- Window Treatments
- Curtains and Blinds
- All Marketplace Items