Big Lots – Return Policies

Big Lots Return / Refund / Exchange Policies

Synopsis

There is a 30 day return period. Note that the product must be in original condition with all packing, accessories, and instructions.

Policy Statement

“What is your return policy?

Merchandise must be accompanied by the original sales receipt and is required for all refunds and exchanges. Purchase must have been made within the last 30 days and the merchandise must be in its original condition, complete with accessories, packaging and instructions. Refunds will be issued based on the method of payment (i.e. cash for cash purchases, credit on a credit card for credit card purchases, etc.).” – Big Lots web site

Quick Facts

Time Limit	30 days
Receipt Required	Yes
Restocking Fee	None
Refund / Exchange	Return or exchange, at customer’s option
Original Packaging Required	Yes
Probability of Success	Medium
Conditions	Merchandise must be accompanied by the original sales receipt and is required for all refunds and exchanges Purchase must have been made within the last 30 days and the merchandise must be in its original condition, complete with accessories, packaging and instructions
Exceptions	None

More Information

Please refer to FAQs on the Big Lots website.