Meijer Return / Refund / Exchange Policies

Synopsis

Note that opened music and movies cannot be returned unless defective. Some items have return windows much less than the standard 90 days.

Parcel shipped items can be returned by Federal Express within incurring a shipping charge.

Policy Statement

“Meijer.com Returns

 Meijer.com Return Policy – For Purchases Made Online Only

What is the Meijer.com return policy?

• Unopened music, movies, video games, computers, software, electronics or collectibles may be returned or exchanged within 30 days of delivery. Live Christmas trees and wreaths have a special 3-day return policy. All other items may be returned or exchanged within 90 days of delivery. Items must be returned in original packaging with accessories and manuals.
• Opened and defective music, movies, video games, computers, software, electronics, or collectibles may only be exchanged for the same item.
• Items that are gas-powered have special return requirements. Please call 1-877-E-Meijer for assistance.
• Grocery products sold by the case must be returned by the case in its entirety.

NOTE: All returns of items purchased on Meijer.com, whether to a Meijer store or to Meijer.com, are subject to the same policies. Credit cannot be applied if proper return procedures are not followed.

What are the different ways I can return an item I ordered from Meijer.com?

Items delivered by a carrier can be returned to FedEx or an authorized FedEx Ship Center, or by taking it to a Meijer store. Items delivered by LTL (To home, In Room or White Glove) can only be returned by Special Pickup. This can be arranged by calling 1-877-E-MEIJER (363-4537).

Visit your Order Details to get a Return Authorization Number (RA#), a Return Label and instructions on how to return your item.

How do I return an item to a Meijer store?

Take the Packing Slip and the item to the store. Your Shipping Confirmation email includes a Receipt # and Order # that can be used in place of a packing slip. Returns are subject to approval at the store.

NOTE: Only items delivered by a carrier can be returned to a Meijer store. If you refused delivery of a package from any of our carriers, please notify us immediately.

How do I return an item that was shipped by Special Delivery?

This can be arranged by calling 1-877-E-MEIJER (363-4537). Please have your order number ready before calling. You can find that number on your shipping confirmation email or on the packing slip.

When I return items, do I have to pay for shipping?

There is no return shipping cost to return a parcel-shipped item to a Meijer store or via FedEx. However, items shipped by LTL (To home, In Room or White Glove) have a return fee cost. Original shipping charges for Parcel & LTL deliveries are non-refundable.

When can I expect my refund?

You can expect to receive your refund within 14-21 business days after the package has been returned to the shipper. We will notify you via email of your refund once we’ve processed the return item. Refunds will be credited to the original purchasing Credit card or Gift card account number only.

Meijer Return & Exchange Policy — For Purchases Made at a Meijer Store

Meijer honors General Merchandise returns within 90 days from date of purchase and when accompanied with receipt. After 90 days, manufacturer’s warranty applies. For computer and electronic items, returns must be made within 30 days. We cannot refund alcoholic beverages and opened packages of glucose blood monitors, collector sports cards, music and movies. However, damaged and defective items will be exchanged for an identical item. Ammunition must be returned within 24 hours of purchase.

We accept returned food items with or without a receipt including meat, seafood, deli, grocery, dairy and frozen, provided they are not state approved WIC items.**

We stand behind our name. Any product with the “Meijer” brand may be returned with or without a receipt, provided they are not state approved WIC items.**

**We are not able to provide refunds on state approved WIC items and formula without a receipt verifying the items were not part of a WIC transaction.

Returns without receipt are subject to lowest sale price.” – Meijer web site

Quick Facts

More Information

1. Returns on the Meijer website