Family Dollar – Return Policies

Family Dollar Return / Refund / Exchange Policies

The 25% restocking fee for online returns is quite punitive. Consider carefully your online purchases.

“REFUNDS & EXCHANGES

If you are not completely satisfied with any merchandise purchase at a Family Dollar Store, please return the merchandise (within 30 days) to any Family Dollar Store. If you have a receipt, a refund will be issued to the original form of payment or exchanged for other merchandise item(s).
Without a receipt, a Family Dollar return card will be issued.
At stores that accept SNAP Food Stamp benefits, any food items purchased with a SNAP Food card and returned without a receipt can be exchanged for other food items only.” – Menards web site

Time Limit	30 days
Receipt Required	No
Restocking Fee	No
Refund / Exchange	Refund or exchange at customer’s option
Original Packaging Required	No
Probability of Success	High
Conditions	Return the merchandise (within 30 days) to any Family Dollar Store. If you have a receipt, a refund will be issued to the original form of payment or exchanged for other merchandise item(s) Without a receipt, a Family Dollar return card will be issued At stores that accept SNAP Food Stamp benefits, any food items purchased with a SNAP Food card and returned without a receipt can be exchanged for other food items only.
Exceptions	None