Cub Return / Refund / Exchange Policies

Synopsis

Cub has a very straightforward and easy to understand policy.

Policy Statement

Customer Satisfaction Guarantee

We want you to be pleased with everything you buy at our stores. If something you buy at one of our stores is not all you expected it to be, return it to the store for a complete refund, exchange or adjustment to your satisfaction. A proof of purchase may be required. We are in business to satisfy you, and if you are satisfied, then we are doing our job.” – Cub web site

Quick Facts

Time Limit

 None

Receipt Required

 Not always

Restocking Fee

 None

Refund / Exchange

 Refund or exchange at customer’s option

Original Packaging Required

 No

Probability of Success

 High

Conditions

  • If something you buy is not all you expected it to be, return it to the store for a complete refund, exchange or adjustment to your satisfaction
  • A proof of purchase may be required

Exceptions

  • None

More Information

  1. Satisfaction Guarantee on the Cub Foods website